From the listing
About the role
Our AI Agent Tools team is building a new category of e-commerce experience: intelligent agents that guide shoppers and learn from merchandiser expertise. You will define what agentic shopping looks like through interaction patterns where AI understands shopper intent to drive real business outcomes.
You are a product designer who owns problems, partners with PMs to shape direction, and translates research insights into production-ready interfaces. You ship work that matters and are comfortable with the ambiguity of designing for a new category in retail.
What you'll do
- Define agentic shopping interaction patterns where AI understands shopper intent and helps them reach purchase goals.
- Collaborate with Agent Orchestrators to design dashboard tools for configuring, training, and optimizing shopping journeys.
- Run UI experiments on live retailer sites and validate new experiences with actual shopper data.
- Conduct shopper research and lead user interviews and usability tests to validate hypotheses.
- Map novel user flows for both shoppers and merchandisers where LLMs drive the shopping journey.
- Define a bold visual strategy for future product discovery and produce high-fidelity final mockups.
- Ensure designs scale within the evolving design system and component library.
What they're looking for
- Ability to partner with PMs to shape product direction and work closely with engineers for delivery.
- Practical experience leading user interviews, usability tests, and data analysis.
- A goal-oriented, iterative mindset focused on solving high-impact problems and shipping quickly.
- Systems thinking skills to spot patterns, define systems, and design scalable, reusable solutions.
- Experience designing for unfamiliar or complex workflows, especially in B2B contexts.
Members-only role.
Anything that names the company is hidden. Unlock this job for the company, the full listing and the apply link.
From the company page
Benefits
Work from anywhereWorkspace stipendPaid learning stipendsPaid parental leaveEquity in companyLaptop providedComprehensive benefitsPaid holidays