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About the role
As Senior Product Designer, you'll lead and execute product initiatives from concept to UI. You'll join a small, close-knit Product Design team, report to the Head of Product, and partner with Research, Product Management, and Development. This is a hands-on senior design role with the opportunity to grow into leading the PD team as it scales.
What you'll do
- Own design projects end to end (concept, scoping, user flows, UI, release, and follow-up), from small improvements to strategic new capabilities.
- Drive discovery: define what to build to address real problems and user needs, and study competitors and best practices.
- Work closely with Research, Product Management, and Development: request and apply insights, align on business requirements, and validate technical feasibility.
- Give clear rationale for your decisions, resolve design and product deadlocks, escalate when you need feedback or mediation, and communicate trade-offs when priorities compete.
- Serve as Project Owner on occasion, communicating progress and coordinating releases during delivery.
- Be a product expert: know how the product works, the personas and use cases it supports, and how that translates into UI-level design solutions.
What they're looking for
- A minimum of 5 years of hands-on experience as a Product or UX Designer.
- Demonstrated experience shipping products and features from zero to production, with the ability to carry a project fully autonomously.
- Experience working in a SaaS environment, on a highly technical product, in cross-functional teams.
- Hands-on experience across the full design workflow: research, problem definition, ideation and facilitation, creating UI, and partnering in delivery.
- Expert-level proficiency with Figma.
- Experience working with and maintaining a design system.
- A portfolio with at least one case study taking a project from a problem statement to a delivered solution, showing your process and how you arrived at decisions, not only screens and a general workflow description.
- A good understanding of front-end technologies (HTML, CSS, JS). You don't need to write production code, but should have a working sense of feasibility and be comfortable poking at things in an Inspector.
- Proactivity: you take the initiative rather than waiting to be told what to do.
- Professional-level English with excellent written and verbal communication skills.
Nice to have
- Experience working on a hosting or web infrastructure product.
- Experience with technical products where the audience is developers or technology-oriented users.
- Experience with the WordPress ecosystem.
- Experience mentoring or leading other designers.
Members-only role.
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Benefits
Work from anywhereWorkspace stipendPaid learning stipendsPaid parental leaveFlexible working hoursHealth & wellness stipendRetirement