From the listing
About the role
This is a high-ownership role for someone who can move between strategy and execution: framing problems, aligning stakeholders, designing operating models, and ensuring solutions work for the teams who use them.
What you'll do
- Own the Enablement Operations portfolio including intake, prioritization, planning, and report-outs.
- Lead strategic programs from framing through launch, adoption, measurement, and transition.
- Build reusable playbooks for product launches, system rollouts, communications, and training.
- Establish indicators, dashboards, and scorecards that connect activity to business impact.
- Coordinate systems and data dependencies across enablement, communications, and reporting tools.
- Identify and deliver automation and AI opportunities to reduce manual coordination and support work.
- Create operating rhythms and decision rights to help cross-functional teams resolve tradeoffs.
- Partner with IT, Security, Finance, Product, and Sales to align requirements and manage programs.
What they're looking for
- Experience leading strategic programs, portfolio operations, enablement operations, or GTM technology functions.
- Track record of leading complex cross-functional programs from strategy through implementation and adoption.
- Experience designing operating models, governance, intake processes, or lifecycle standards.
- Strong understanding of enterprise SaaS administration, integrations, data flows, and workflow automation.
- Ability to use data to identify operational problems and communicate progress and tradeoffs.
- Experience working with vendors, procurement, security, legal, and finance partners.
- Excellent written and verbal communication skills tailored for both executives and technical partners.
- Authorized to receive and access commodities controlled under U.S. Export Administration Regulations.
Members-only role.
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Benefits
Work from anywhereComprehensive benefitsWorkspace stipendRetirementPaid holidaysPaid parental leave