From the listing
About the role
The Specialty Care Navigator for Mood and Anxiety focuses on telephonic screening, brief intervention, and referral of members to specialty treatment providers. The role involves supporting members through active listening, psychoeducation, and motivational interviewing as they set goals and navigate their care journey.
What you'll do
- Conduct telephonic screening, brief intervention, and referral to mood and/or anxiety specialty treatment providers.
- Utilize knowledge of Dialectical Behavioral Therapy (DBT) skills to coach members.
- Identify appropriate levels of care and coordinate care with Spring Health providers.
- Provide consultation regarding mental health concerns and family/relationship issues.
- Offer in-the-moment support and safety planning for members in crisis.
- Document information and maintain accurate records within an EHR and other systems.
- Identify and problem-solve barriers to care.
- Interact with multi-disciplinary teams including care support and provider operations.
- Assist other specialty care teams such as SUD, Trauma, and Eating Disorders as needed.
- Participate in staff meetings, case consultations, and assist with onboarding new team members.
What they're looking for
- Skills in active listening, psychoeducation, and motivational interviewing.
- Knowledge of Dialectical Behavioral Therapy (DBT) skills.
- Strong written communication skills for interacting via email.
- Ability to maintain confidentiality, compliance, and ethical standards.
From the company page
Spring Health benefits
Work from anywhereUnlimited vacationHealth & wellness stipendPaid learning stipendsRetirementPaid parental leaveEquity in companyPaid sabbaticalsPaid holidays
◉ Remote policy · in their words
“Your team members can be found in almost all time zones across the nation. You thrive when given the flexibility to work from home, and we'll also give you the tools and support you need to be successful.”
Pulled from their careers page · verified by Atlas
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