From the listing
About the role
EAP Management Consultation is a unique and exciting opportunity within Spring Health providing high quality consultations regarding workplace concerns to account human resource representatives, management, and employees.
This role will report to the Spring Health Clinical Manager and focuses on enhancing employee wellbeing and workplace effectiveness through specialized clinical support.
What you'll do
- Provide management consultation that enhances employee wellbeing and workplace effectiveness.
- Coordinate and deliver virtual critical incident response requests.
- Complete management referral intakes according to established guidelines and assure appropriate placement of referred employees.
- Provide guidance regarding EAP protocols to counselors working with employees.
- Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements.
- Provide follow-up to monitor employee compliance and feedback to supervisors and HR/Managers.
- Confirm necessary paperwork and signed releases are in place to coordinate follow-up with treatment providers.
- Provide limited after care monitoring to ensure safety and continuation of treatment.
- Assess for risk and manage member and organizational crises by providing support, triage, safety planning, and follow up.
- Act as a subject matter expert on key customer benefits ecosystems and programs to provide appropriate referrals.
- Maintain accurate and complete documentation meeting risk management and regulatory requirements.
What they're looking for
- LPC, LCSW, or LMFT licensure.
From the company page
Spring Health benefits
Work from anywhereUnlimited vacationHealth & wellness stipendPaid learning stipendsRetirementPaid parental leaveEquity in companyPaid sabbaticalsPaid holidays
◉ Remote policy · in their words
“Your team members can be found in almost all time zones across the nation. You thrive when given the flexibility to work from home, and we'll also give you the tools and support you need to be successful.”
Pulled from their careers page · verified by Atlas
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