Manager, SMB Sales

From the listing

About the role

What you'll do

• Coach Client Advisors on discovery, qualification, portfolio selling, and deal management.
• Review live and recorded calls to identify specific changes that will improve advisor results.
• Recruit and interview candidates against Core Competencies, hiring for consultative potential and business acumen.
• Own and continuously refine the Client Advisor inbound playbook based on conversion data.
• Manage performance by identifying causes of underperformance and agreeing on corrective actions.
• Onboard new advisors and assess them against skill-based ramp milestones.
• Challenge the evidence behind opportunity progression to improve qualification and forecasting.
• Identify process improvements to increase efficiency, productivity, and scalability.
• Deliver presentations to cross-departmental partners covering metrics and action plans.

What they're looking for

• Bachelor’s degree.
• Three or more years in B2B sales.
• One to two years direct leadership of inbound, inside, or end-to-end SMB sales teams.
• Demonstrated record of improving team performance through coaching and disciplined opportunity management.
• Experience managing pipeline and forecast rigor within a CRM.
• Demonstrable passion for using AI to improve sales research, call reviews, and coaching.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company with evolving priorities.
• Full availability during working hours to support the team and handle escalations.

Nice to have

• Experience leading a team that performs portfolio selling across multiple product or service lines.
• Experience with named sales methodologies such as MEDDPICC, Challenger, SPIN, or Sandler.
• Software, tech, or professional-services sales leadership experience.
• Fluency with modern sales tooling, including AI-assisted call review and conversation intelligence.

From the company page

Benefits