From the listing
About the role
We’re looking for a TikTok Shop Manager to own Shapermint’s TikTok Shop in the US as a revenue channel, not a content calendar.
You’ll own the commercial engine behind the shop: GMV, margin, affiliates, LIVE shopping, shoppable video, TikTok Shop Ads, assortment, and shop health. You’ll build the systems that help us scale in the US today—and create the playbook we can take into new markets tomorrow.
What you'll do
- Own TikTok Shop performance end-to-end, driving GMV, margin, AOV, conversion, and return-rate improvements.
- Build and scale the creator/affiliate engine, including Open and Target Collaborations, recruitment, commission tiers, samples, seeding, and creator performance management.
- Build a consistent LIVE shopping and shoppable-video engine, optimizing cadence, hosts, offers, demos, and selling mechanics based on performance.
- Partner with Performance Marketing to scale winning affiliate and organic content through Video Shopping Ads, GMV Max, Spark Ads, and LIVE Shopping Ads.
- Own the commercial strategy across assortment, pricing, promotions, commissions, ad investment, and TikTok sale events, protecting profitability as GMV grows.
- Analyze Seller Center and channel data to identify winning products, creators, content, and growth opportunities, using tools such as Kalodata, FastMoss, EchoTik, Looker, or similar.
- Keep the shop healthy by overseeing catalog and listings, inventory sync, fulfillment SLAs, returns, violations, and TikTok commerce-policy compliance.
- Partner closely with Brand, Social, Performance, Merchandising, CX, and Operations to turn TikTok demand into a seamless customer and commercial experience.
- Lead a lean team while remaining a hands-on player-coach, building a repeatable TikTok Shop playbook that can scale beyond the US.
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Benefits
Work from anywhereWorkspace stipendHealth & wellness stipendPaid learning stipendsPaid parental leave<20 vacation days