From the listing
About the role
We’re looking for an Outbound Omnichannel Lead who can execute that operation with precision — and then make it better. You’ll combine hands-on supply chain execution with data, reporting, automation, and AI to improve visibility, eliminate manual work, solve discrepancies at the source, and help us scale a more efficient global operation.
What you'll do
- Drive 3PL performance by monitoring SLA, OTP, backlog, and operational issues across international warehouses.
- Manage Amazon FBA & TikTok FBT operations, including replenishments, shipments, removals, and inventory discrepancies.
- Execute Transfer Orders and B2B orders across the US, Canada, UK, Australia, and international 3PLs.
- Protect inventory availability, supporting 99%+ in-stock coverage and effective aged inventory management.
- Own outbound reporting, turning daily KPIs and operational data into clear, actionable insights.
- Automate manual workflows using reporting tools, AI, and automation to increase efficiency and reduce costs.
- Coordinate high-impact events such as Prime Day and BFCM with 3PLs, Marketing, and Marketplace teams.
- Continuously improve operations by identifying process gaps, implementing solutions, and keeping SOPs up to date.
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Benefits
Work from anywhereWorkspace stipendHealth & wellness stipendPaid learning stipendsPaid parental leave<20 vacation days